About Sky Alphabet: A Vancouver Social Media Marketing Agency

Want to do more with social? You’ve come to the right place.

Our clients tend to be:

  1. Public companies (TSX or TSX-Venture)
  2. Professional service firms (lawyers, consultants)
  3. Private Canadian startups intent on brand building
  4. Small or medium-sized Canadian business (20-100 employees) that require a strategy and a way to execute

If you fit one or more of these categories, we have a solution for you.

We were recently recognized as one of Canada’s “highest ranked” social media agencies by Clutch, a global digital verification firm.

We were recently recognized as one of Canada's "highest Ranked" social media agencies..

We are also the proud winner of a social media marketing excellent award for our work with a corporate organic social media campaign.

We won a social media marketing Excellence Award on Feb 9 2019 in Vancouver BC.

We Simplify Social Media Marketing

You know you need social media, but it’s not just Facebook that needs attention. It’s Twitter and Instagram, too. And if you’re a B2B marketer, LinkedIn is a must.

That’s a lot of social channels. And you have better things to do. Like running a public company.

Making matters worse, social media has become elevated in the eyes of senior executives at your company.

Get Results Without Breaking The Bank

We believe brands don’t need to break the bank. Our mix of social and digital marketing expertise is hard to find anywhere else, especially in Vancouver, BC.

We’ll give you a solution that’s perfect for your business at a price you can afford.

With Sky Alphabet you can win with social. If you’re running a business that depends on your customers or investors making a choice between you and someone else, social media can be the deciding factor.

On its own, social media can be a game changer.

But when you combine social media with SEO or content marketing, you’ve got a winning combination. That’s our formula. It’s very difficult to beat.

Social Media Networks: Something For Everyone

Each social media platform has unique strengths

Twitter has terrific organic reach and an influential audience. Instagram offers tremendous creative potential and a way to access the important millennial audience.

LinkedIn and Facebook have the ability to target by job title or geography with almost addictive granularity.

The social networks have one thing in common: they bring awareness and significant revenue potential.

On behalf of our client we’re active on all of these networks every day.

Research shows that social media provides a critical source of research and influences purchase decisions.

Combine Digital Marketing with Social Media for Great Results

Where things get exciting is when social media networks are used with digital marketing tactics. This is how brands can stand out. Fast.

We’re the Vancouver social media marketing agency Vancouver loves. Reach out today.

Q&A with Steve Yanor of Sky Alphabet

What’s the biggest opportunity brands have when it comes to social?

If you’re a public company you simply can’t ignore social media. It’s too risky.

My advice is to take your marketing budget and carve out $100K and spend it on social media. You know what that’s going to do to your market cap?

The rationale for this is that firms routinely plan and spend onerous amounts of time and resources on their investor days. You couldn’t fit all of the investors on social media in the world’s largest stadium. It’s every CEO’s dream come true (→ read more on corporate social media strategy).

The other consideration is that only 60% of large firms have a documented social media strategy. That’s a big opportunity for smaller firms looking to grow.

This is why you see the direct-to-client brands doing so well: they use social to their great advantage while bigger, slower-moving brands fight over what you can say.

Say what you want. You know the rules: they’re the same for a press release.

Your shareholders will probably say it’s about time you started exploiting social! If you’re a good brand you’ll rise.

The bottom line is that any brand with a marketing budget should have a formal social media strategy. Plan your work, work your plan.

Social media is one of the most cost effective ways to expand your influence, improve your reputation, position your brand, connect with customers and increase sales.

Only 50% of small businesses have a documented social media strategy. 40% of large firms did not.
From Buffer’s 2018 State of Social Report.

Why Start a Social Media Marketing Agency?

Social media is the key to making someone catch their breath. To a large extent social delivers a captive audience. Not to mention the social platforms offer creative possibilities you just can’t find anywhere else.

Instagram Stories is the new form of television ad. It’s micro-targeted and is so beautiful.

Steve Yanor of the social media agency Sky Alphabet in front of a green screen
Steve Yanor, Founder, Sky Alphabet Social Media Inc.

A recent industry study showed that LinkedIn has become a top priority for B2B marketers. For professional service firms, LinkedIn is an ideal social network.

https://www.socialmediaexaminer.com/social-media-marketing-industry-report-2019/

Digital know-how is no longer optional. Clients has moved past web design. Now you’re seeing formats invented for social media elbow into websites. Look at Instagram Stories! It’s officially a new web page format now. This is brand new.

With the new Stories AMP format you get animation and a full screen immersive mobile experience, right from your own website. You can see it in action here.

We know from experience that consistent social media — hitting singles day in and day out — delivers results. And so does tactical SEO. Drive traffic with social to web pages optimized by SEO. Boom. That’s a winning move.

If you’re a web designer that is only doing web design, that’s a tough sell.

Web design alone just doesn’t cut it any more. People are spending waaaay too much time with social media for web design to make a dent like it used to. Web design is still an important endpoint, but the filling is social.

Time spent with social media by Canadians is approaching two hours.

A great looking website isn’t the number one priority any more. It’s social. It’s site speed. It’s SEO. It’s messaging.

On the other side of the ledger you have leagues of pay-per-click firms that are stepping all over themselves. Cost per click is way up and the quality of clicks are down. Where are the good clicks coming from? Social.

Nothing beats pay-per-click like good SEO. But good SEO is tough. It requires a lot of measurement and constant high quality traffic. But with a good social strategy, you’ve got both. You’re wired right into a wealth of audience data and segmentation opportunities.

The thing with social media is that you can’t do it “on the side.” It’s too much work.

Where Are The Best Opportunities?

There are a lot of great opportunities. Combining SEO and social is a killer marketing tactic. Combining Instagram ads with certain Facebook ad formats can deliver impressive results.

Twitter remains criminally underrated.

One of the big advantages we have is that we’re the only agency to stick by Twitter. Everybody ditched Twitter! We made a long-term bet that is only now starting to pay off. For a lot of our corporate clients, Twitter is a superior channel for a lot of reasons.

Twitter and LinkedIn tops for FP500 emarketer
Twitter outperforms other social media networks for organic reach.

The number one reason is that Twitter has superior organic reach. That’s the reason why Facebook became so massive: they used to show your audience your posts. Now they don’t. But Twitter still does. This is a big deal.

For many clients, Twitter is a far, far better option than Facebook or Instagram. In a lot of cases it’s not even a close call.

The number two reason we like Twitter is that Twitter users are loyal. They see a fellow brand on Twitter and a big checkbox gets ticked.

The typical Twitter user also uses other social platforms, so you can combine LinkedIn and Instagram to achieve a lot more than if you only use a single platform.

Apart from Twitter, we continue to see fat SEO budgets and digital ad spend shift into social media. Forrester was one of the first to conclude that social media is “the channel that best suits engaging digital-first buyers.” It’s true.

What’s a Typical Day at Sky Alphabet?

Busy! We open at 6:30 am. The last post happens at 9:30 pm or later. We’re always in the social media accounts of our clients looking for opportunities to engage. There is never a shortage opportunities.

There’s a creative meeting once a day where we review marketing objectives and competitive materials. We’re always on top of the creative, looking for higher clickthrough rates or whatever the metric is.

One of the best ways is to combine some sort of organic strategy – audience development or content marketing or SEO – with paid Instagram or Facebook ads.

We’re transitioning to a 24 hour operation so we can work with brands around the world. We see a lot of opportunities everywhere, but the social media and SEO combination is a powerful one.

What Are The Best Social Media Networks For Business?

Anyone can develop an audience on both Twitter and LinkedIn. For B2B brands, these two social networks offer very good possibilities just by clicking “follow.”

Many people are comfortable searching Google but they don’t think of searching Twitter or LinkedIn. They should! The search results are from the last week, not two years ago. This is especially useful for technology companies.

Searching twitter for information doesn't require that you log in or even have an account.

We wrote a guide to growing your audience on Twitter that any business can use.

Having a good Twitter account sends the signal that a brand knows what it’s doing.

There is no question that growing your audience takes time. But it’s worth it.

Especially in the professional services space — lawyers, dentists, private equity, financial advisors, fintech companies VC-funded startups where there is loads of competition — mortgage brokers, investment advisors, accountants, decorators, real estate agents, home security firms, plumbers — for all of these competitive categories Twitter is perfect.

Twitter is unrivaled for its access to institutions and VCs. There’s a lot of money on Twitter.

The thing that most people don’t know is that a platform like Twitter gives you direct access to anyone that follows you through a secure email channel. What a great feature. So you can rely on that when you’re ready.

A lot of people make the mistake of sending these direct messages: thanks for following me and so on. Keep your powder dry. Wait for the right opportunity.

There are some pretty big traps out there. Social media is a public forum. Be clear about your goals.

Do you want to improve your search results? Use social. Do you want to improve your reputation? use social. Do you want to build the value of your company? Definitely use social. There is a long list of use cases that most people haven’t considered.

What’s Next in the World of Social Media?

There’s a huge side of data with social. That’s the opportunity. And that’s where we’re going.

In many respects social media marketing is still in its infancy. But the process of tapping someone on the shoulder and relating to them is as old as the pyramids, probably older.

There are probably cave paintings of people tapping each other on the shoulder and saying ‘hey: there’s a lion in that bush!’

The voice and awareness components are what social media boils down to: tapping the right people on the shoulder and having an ongoing conversation with them. If they feel like it.

You have to tread carefully. You have to listen and you have to be aware of what’s happening in a conversation.

What are Some of the Big Opportunities with Social Media?

If you think of social media as pre-marketing or “pre-sales” channel, you begin to see the possibilities.

If you see it first as a sales channel then you are headed into the danger zone. Social media is a pre-sales channel. It’s a touchpoint. It’s where you rack up points for being a good brand and a good online citizen.

Social media a perfect place to be friendly and likeable. It’s one of the only places you can show off the finer points of your brand: your sense of humour. Your wisdom. All the lessons you’ve learned. It’s a soft sell but in the process there can be tremendous goodwill and respect established.

Consumers are spending more time on social. They’re also spending time reading the news or chatting with people they’ve never met. People are really comfortable with that. But they are also spending a lot less time with Google.

People are searching on Twitter and Instagram now. Google results are too outdated for some people. No one wants results that are a day old.

Search is Moving to Social Media. Is that an Opportunity?

Our slogan is “win with social”. It’s getting easier and easier to win with social. It’s a natural candidate for voice search and it is referring sales traffic three times more than it did even two years ago. Twitter continues to grow in popularity as Facebook wanes because people need an up-to-the-minute source of news.

For brands that are already using search marketing or are active with social media, social search is a great opportunity. More so when it is incorporated into a broader search marketing strategy.

 

Any Obvious Recommendations?

We recommend a content calendar so that the big events throughout the year are well served. As the years pass you get better and better at really punching the big events and augmenting them with programmatic audio or something extra. Social works really well when there’s an additional component, like outdoor advertising.

It’s also a good idea to keep really good paperwork: KPIs, strategies, records of your postings. Experiments are a must.

Does Twitter Contribute to Thought Leadership?

For some businesses, thought leadership is crucial. I don’t care if you’re a winemaker, plastic surgeon or personal injury lawyer, people who are buying from you are making decisions based on 5 or more data points.

Using Twitter and the other social channels is an absolute must if you intend to single yourself out as someone who is worth the extra money or time.

If you look at the Twitter metrics of an industry such as financial services, you see an unusually high number of venture capitalists and other players in the capital markets using Twitter as their primary channel of communications.

Twitter works really well with investor-oriented businesses, more so if you can develop a respectable following.

I love the recent example of Tinhorn Creek which is a BC winery purchased by Andrew Peller. The CEO Sandra Oldfield is the #1 ranked CEO on Twitter in Canada with 16k followers.

I asked her: “has Twitter made a difference to your business?” She said “absolutely.”

Who knows if Tinhorn’s social media played a part in the acquisition but she definitely has the most consistent voice of anyone in the BC wine world on Twitter. That can’t hurt.

Twitter is powerful. Instagram is ubiquitous. These platforms give brands a distinct competitive advantage. Especially brands that trade publicly.

About Steve Yanor

Steve Yanor is the founder of Sky Alphabet Social Media Inc. With a background in investor relations and corporate communications, Steve has overseen $45 billion in Initial Public Offerings and wrote a book called Roadshow: the Marketing of Corporate Finance.

Steve started Sky Alphabet Social Media in the summer of 2016 and incorporated the company in June 2017. He holds a marketing diploma from the Institute of Communication Agencies. He has been certified by Google, Hubspot and SEMRush for various digital marketing certificates.

With more than two dozen roadshows to his credit, Steve’s ability to create content while managing the complexity of large group meetings around the world earned him top spots at some of the world’s most prestigious IR marketing firms, including Imagination (GIC USA).

Steve is also the former VP of Marketing of Lions Gate Entertainment. He started at Lions Gate while it was just a business plan and guided the company through its IPO and into its position as one of the world’s leading independent entertainment brands .

Please connect with Steve on LinkedIn
 

Social Media Marketing Vancouver Rankings – Feb 2019 Agency Twitter Edition

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